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Communication Skills - Group Leadership 2

This workshop helps group leaders become more effective communicators with both their workers and their supervisors. Participants gain effective listening skills and the ability to give and receive feedback.

What You Will Learn:

  • Describe a communication model and discuss typical causes of ineffective communication.
  • Give clear directions.
  • Build positive listening skills.
  • Analyze communication styles and identify the strengths and weaknesses of your own style.
  • Use nondefensive communication techniques.

Date/Time/Location: (All listed times are CST)

Wed 7/14/2010 8:30am-4:30pm : Palatine, IL
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Tue 7/20/2010 8:30am-4:30pm : Sheboygan Falls - Bemis Corporate Training Ctr.
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Wed 7/28/2010 8:30am-4:30pm : Waukesha, WI
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Thu 9/23/2010 8:30am-4:30pm : Waukesha, WI
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Thu 10/14/2010 8:30am-4:30pm : Palatine, IL
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Tue 10/19/2010 8:30am-4:30pm : Waukesha, WI
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Wed 11/17/2010 8:30am-4:30pm : Waukesha, WIRegister

Participants:

Individuals who are not officially "management" employees, but who provide leadership or informal guidance to a work group without the power to hire, fire, or conduct performance reviews.  These individuals often do the work while providing leadership to their work group.


Fees:

Members: $275
Non-Members: $370

CEUs: 0.7 (7 hours)

Competencies:
- Giving feedback
- Informing
- Listening

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