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Strengthen Your Nonverbal Communication Skills - Recorded Webinar

Explore the impact of nonverbal communication on your interactions with colleagues, clients, and customers. Learn how to avoid misunderstanding by using your voice and body language to enhance your words.

What You Will Learn:

  • Identify five categories of nonverbal communication and the ways each type can reinforce or undermine your verbal message.
  • Use tone of voice to enhance your words when communicating on the telephone or in a teleconference.
  • Use listening and questioning skills to avoid misinterpreting nonverbal cues.

Date/Time/Location: (All listed times are CST)

Special Notations:

Click here to register online or call 262-696-3319.

Who Should Attend:
Individuals who want to improve face-to-face and telephone communication with customers, coworkers, and others.

Fees:

$125
MRA Member: $95

CEUs: 0.1 

Competencies:
- Approachability

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