| Title/Presenters |
Description |
Date Recorded |
Duration |
Cost |
Going Global with HR
Malou Roth Principal, People First Q&A moderated by Molly Schissler SPHR, GPHR, MRA |
With American companies looking abroad for business opportunities, it's only a matter of time before you'll have to confront global HR issues. This informative Webinar will discuss how to deal with the human side of your business before it goes global (more info) |
6.27.06 |
90 Min. |
Members: $75
Non-members: $95 |
| Five Dimensions of Customer Service |
Learn how to make a strong positive impact on your customers. Analyze the factors that affect the customer's relationship with you and their perceptions of how you handle their business while at the same time projecting a confident business image. |
7.11.06 |
60 Min. |
Members: $65
Non-members: $85 |
Drug and Alcohol Abuse and Management
Rob Lapota, Senior Manager, Employee Relations Services and Program Development |
With one in ten employees expected to abuse drugs or alcohol, HR managers need to be prepared to address substance abuse issues. Going above and beyond our seminar Drug and Alcohol Awareness Training for Managers and Supervisors, this program focuses on abuse, management of the risks, designing and implementing an effective policy. |
7.18.06 |
60 Min. |
Members: $95
Non-members: $125 |
Your Goldmine: MRA Member's Only Web Site
Jane Berg, Director, HR Information and Solutions |
Accessing and sharing of information is the foundation of your organization's membership benefits. MRA's Members Only Web site is a clearinghouse of information that can help you find the answers you need when you need them (more info) |
7.26.06 |
60 Min. |
Free |
HRTS Online HRMS/Payroll System
Peg Janecko, Principal, HRTS Online |
Your system should enhance your efficiency and enable you to focus more on activities that help strategically integrate your HR department with your organization's business goals. But does the thought of changing systems make you sweat? (more info) |
7.26.06 |
60 Min. |
Free |
| Employee Opinion / Engagement Surveys: Beyond the Buzzword |
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Free |
| FMLA: What Managers and Supervisors Need to Know |
This two-hour program provides supervisors and managers with an overview of FMLA issues they need to understand. The critical nature of the supervisor's role in the company's administration of FMLA is demonstrated. (more info) |
8.16.06 |
. |
Members: $95
Non-members: $125 |
| Strengthen Your NonVerbal Communication Skills |
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8.08.06 |
. |
Members: $65
Non-members: $85 |
HRTS Online HRMS/Payroll System
Peg Janecko, Principal, HRTS Online |
Your system should enhance your efficiency and enable you to focus more on activities that help strategically integrate your HR department with your organization's business goals. But does the thought of changing systems make you sweat? (more info) |
8.17.06 |
. |
Free |
| How to Start a Continuous Improvement Effort |
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8.24.06 |
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Members: $65
Non-members: $85 |
| Family & Medical Leave Act: Federal and State Interaction |
This program focuses on the basics of the laws, implementation of forms, the significance of certain provisions, and why, when, and how employers should take action so as to preserve their rights under the federal and state laws. (more info) |
8.31.06 |
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Members: $95
Non-members: $125 |