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Group Leadership Certificate Series
(5-day program)
2010 Program
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Classes in that Series
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| In this five-day series group leaders focus on the important principles of motivation, interpersonal communication, employee training, and problem solving. Using discussion, case studies and skill practices, participants prepare to be more productive within their organizations. This series is for individuals in lead worker or group leader positions who are not officially “management” employees. |
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Creating an Engaged Workforce Certificate Series
(4-day program)
2010 Revised Program
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Classes in that Series
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This four-day series provides the "next step" in leadership and management development. It is intended to help the leader make the transition from the skills taught in the Principles of Management and HR Professional Certificate Series to the more advanced skills needed to build and lead an engaged workforce.
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Developing Personal Impact
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Developing Talent for the Future
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Drivers of Employee Engagement
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Leader's Look in the Mirror
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Leading Effective Teams
(5-day program)
2010 Program
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Classes in that Series |
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This five-day series begins with information about the structure of teams and the leadership strategies and tools helpful in motivating and encouraging team member to participate and add value. It is recommended for leaders of departmental or cross-functional teams who may or may not have direct authority over team members.
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Foundation for Leading Teams
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Communicating With Your Teammates
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Keeping the Team On Track
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Managing Conflict In Your Team
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Project Management for Team Leaders
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Lean Certificate Series
(3 1/2-day program)
2010 Program
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Classes in that Series |
The Lean certificate will be earned with completion of 3½ days of classroom programs in addition to pre-course work. Post-course work is available, although optional. Participants will choose between the two Key Tools classes--Manufacturing or Office—whichever one is most appropriate. Other classes remain the same.
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Key Tools Using Lean Methods for Manufacturing
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Key Tools Using Lean Methods for the Office/Service Businesses
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Transforming the Organization to a Lean Culture
- Planning Successful Kaizen Events (1/2 day)
- Leading Successful Kaizen Events
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Principles of Management Certificate Series
(5, 2-day courses)
2010 Program
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Classes in that Series |
| This series of 5, two-day sessions is effective in developing individuals with management potential, and for cultivating skills in newly appointed supervisors, managers, and professionals. Over 4,000 professionals have graduated from this popular series alone! |
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Managing Relationships and Building Trust
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Effective Communication and Motivation
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Delegation, Training and Coaching
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Managing Conflict, Difficult People and Discipline
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Performance Management, Leading Change, and Putting It All Together
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Building Effective Teams Certificate Series
(5-day program) |
Classes in that Series |
| Are you looking for a way to get new project teams up and running? With MRA’s Building Effective Teams series, your teams will learn the fundamentals of collaboration, communication, and problem-solving together at your location. Offered only as an onsite program and customized to fit your teams, these five half-day modules give team members opportunities to learn and practice team skills and techniques as they begin real project work. |
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Building a Foundation for Effective Teams
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Team Communication
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Effective Team Meetings
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Team Problem Solving and Decision Making
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Handling Conflict and Disruptions on the Team
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